ATTENTION: Please be advised that the City of Vero Beach Customer Service Department never contacts utility customers to solicit payments by phone. If you have any questions or concerns regarding phone contact from people claiming to be City of Vero Beach Customer Service representatives call us at (772) 978-5100.
1. Pay in person at the Utilities Department Office:
1036 20th Street
Vero Beach, FL 32960
We accept Cash, Check or Money Order Payments.
2. Pay by Telephone using a credit/debit card:
Call 772-978-5100 then press option number # 3.
This service is available between the hours of 9:00 AM and 5:00 PM, Monday thru Friday, excluding holidays.
3. Pay Online using a credit/debit card:
Click on the Collectors Solution link shown below:
COLLECTORS SOLUTIONS, INC. - ON-LINE PAYMENT
4. Pay by EFT:
Electronic Funds Transfer from your checking account. For more information, please call 772-978-5100. Click Here for the Form
5. Pay by Mail:
Mail payment with coupon to:
City of Vero Beach
PO Box 1180
Vero Beach, FL 32961
Budget Billing: Take the guesswork out of your monthly utility bill.
The City of Vero Beach Utilities is now offering a program that will help you budget for the impact of rising fuel costs on your utility bill. The Budget Billing amount will stay the same each month, while your actual utility costs may vary. There may be months when your Budget Bill amount is higher or lower than your actual utility costs, but ultimately it averages out to be the same. And this makes it easier to budget.
You must meet certain criteria to qualify for the Budget Billing Plan, including
- A single family residential utility account
- Twelve months of active utility service at your current location.
- An excellent payment history for the past twelve months
For more information, please call 772-978-5100.